Check-in is from 3:00 PM onwards.

Check-out is before 11:00 AM.

Yes, this is possible subject to availability and must be requested in advance. Fees may apply depending on the time requested. For full details, please see our House Rules & Policies page.

Our cancellation policy is determined by the platform you use to book (e.g., Airbnb, Booking.com). Please refer to your booking confirmation for specific details.

Unfortunately, we are unable to store luggage before check-in or after check-out. As we don't have a reception area, we need this time to prepare the home perfectly for our arriving guests. We have listed several convenient luggage storage services at the airports on our Tips on Arrival page.

A professional cleaning service is performed before your arrival and after your departure. For guests staying 14 nights or longer, we are happy to provide one complimentary mid-stay cleaning, which includes fresh towels and linens. We will coordinate a convenient time with you for this service.

Yes. For all direct bookings, we require a refundable security deposit of 15,000 THB

This deposit is to cover any potential damages to the property beyond normal wear and tear. It is collected with your final payment and will be fully refunded within 3-5 days of a successful check-out. For bookings made through platforms like Airbnb, the deposit is handled directly by that platform according to their policies.

No, No.31 does not have dedicated on-site parking. We highly recommend using taxis or ride-hailing apps like Grab. For more details, please see the Getting Here & Access page.

No.31 comfortably accommodates up to 5 adults, 1 child, and 1 toddler.

The main bedroom features a king-size bed and a baby cot.
The kids’ bedroom includes a bunk bed (double on the bottom, single on top) and one single bed. The upper bunk is suitable for children under 50 kg.

Please use the complimentary bottled water we provide for drinking. Tap water is fine for cooking, washing and showers.

For your comfort in Bangkok's tropical climate, air conditioning is available in the key living and sleeping areas. Specifically:

• All Bedrooms are equipped with their own air conditioning units.

• The Ground Floor Living Area is also air-conditioned.

• The Second Floor Living Area (library and game corner) is equipped with a large standing fan for good air circulation.

Yes, we provide one fresh towel set per guest, as well as starter toiletries including shampoo, conditioner, shower gel, and a special kid's wash. Please see the Inside the House page for a full list of what we provide.

Yes, a washing machine is available for your use. You can find instructions on the Inside the House page.

The kitchenette is best suited for light cooking rather than large or elaborate meals. Guests typically use it for breakfasts, reheating food, and simple dishes. Amenities include a microwave, kettle, refrigerator, a portable induction hob, and basic cookware.

Yes, No.31 is a family-friendly home with a dedicated kids' room. Please note that the house is a 3-storey property with stairs, so it may not be suitable for unsupervised toddlers.

For transparency, we have outlined important child safety considerations—including details about the stair railing, bunk bed, and digital door lock—on our House Rules & Policies page. We kindly encourage all families traveling with children to review this information carefully before booking.

Unfortunately, we operate a strict no-pets policy to maintain a clean and allergy-friendly environment for all guests.

No. To ensure a fresh and comfortable environment for all our guests, No.31 is a strictly smoke-free property. Smoking is not permitted anywhere inside or on the premises. Guests must go outside the property gates if they wish to smoke.

Daytime visitors are welcome, but we ask that you please inform us in advance. To respect our neighbors and comply with regulations, unregistered guests are not permitted to stay overnight or be in the house after 10:00 PM. Please see our House Rules & Policies for full details.

We have a complete guide with options for taxis, limousines, ride-hailing apps, and public transport from both BKK and DMK airports. Please see our dedicated Getting Here & Access page.

We are very well-located! The main historical attractions like the Grand Palace, Wat Pho, and Wat Arun are just a 15-20 minute taxi or boat ride away. For a full list of our recommendations, please visit The Area & Local Recommendations page.