House Rules & Policies
Stay Agreement : These rules exist to ensure safety, comfort, and respect for our home and neighbors.
Stay Agreement : These rules exist to ensure safety, comfort, and respect for our home and neighbors.
No.31 House Rules & Policies
Welcome to No.31! To ensure a pleasant, safe, and respectful environment for everyone – including our cherished neighbors – we kindly ask all guests to read and agree to the following house rules. Please note that breaking these rules may result in fines from your security deposit and/or termination of your stay without a refund. Your cooperation helps us keep No.31 a wonderful retreat.
Check-in Time: 3:00 PM onwards.
Check-out Time: Before 11:00 AM.
Subject to availability and must be requested in advance. Fees apply as follows:
From 12:00 PM (Noon): Complimentary, if the home is ready.
Between 5:00 AM and 11:59 AM: A fee of 50% of the nightly rate.
Before 5:00 AM: A fee equivalent to one full additional night's stay.
Subject to availability and must be requested in advance. Unauthorized late check-outs will incur fees as follows:
Until 2:00 PM: Free of charge, only if pre-approved and there is no same-day check-in.
2:01 PM – 8:00 PM: A fee of 50% of the nightly rate.
After 8:00 PM: A fee equivalent to one full additional night's stay.
Unregistered Guests & Visitors:
For safety and regulatory compliance, all overnight guests — including Thai nationals — must be listed on the reservation and registered with their ID. (Thai citizens do not require TM30 reporting, but we must still record their ID for security and check-in verification.)
Anyone on the property after 10:00 PM will be considered an overnight guest and must be registered.
Daytime visitors are welcome with prior notice.
💸 Fee: 1,800 THB per person, per night, for unregistered overnight guests, and Stay Door Code will be terminated until guest information is verified.
No Parties or Loud Events: This is a peaceful, residential neighborhood.
Loud parties and disruptive gatherings are strictly prohibited.
Please respect our neighbors by keeping noise to a minimum during Quiet Hours (10:00 PM - 7:00 AM).
💸 Fine for Parties: 10,000 THB, plus any costs for damages. Noise complaints resulting in a visit from authorities will lead to immediate termination of your stay without a refund.
No Smoking, Vaping, or Cannabis: For the comfort and safety of all our guests, No.31 is a completely smoke-free property. Smoking of any kind is strictly prohibited anywhere inside the house and on the exterior premises (including any balconies or front patio area). Guests must step completely outside the property gates to smoke.
💸 Fine: 5,000 THB, plus any additional deep cleaning costs.
No Illegal Drugs: This is a family-friendly home. The use or presence of illegal substances is strictly forbidden.
💸 Fine: 5,000 THB, plus immediate termination of the stay.
No Pets: To maintain cleanliness and for the comfort of guests with allergies, we operate a strict no-pets policy.
💸 Fine: 2,000 THB per pet, plus a 5,000 THB extra deep cleaning fee.
Shoes Off Indoors: In line with Thai custom, please remove your shoes upon entering. A shoe cabinet is provided.
Parking: The street is narrow and on-site parking is not permitted.
💸 Fine: 5,000 THB for unauthorized parking that blocks access.
EV Charging: Electric Vehicle (EV) charging from the house's outlets is strictly forbidden.
💸 Fine: 5,000 THB, plus any costs for damages to the electrical system.
Doors & Windows Closed: Please keep doors and windows closed to keep you safe and prevent insects and mosquitoes from entering.
Kitchen & Refrigerator : Please use the kitchenette for light cooking only and clean up after use. To maintain a fresh environment, please do not store items with a very strong smell (such as Durian) in the refrigerator without a completely sealed, airtight container.
Air Conditioners (A/C): Kindly turn off A/C units when you leave the house to conserve energy.
Towel Usage: One towel set per guest is provided. Extra sets are available upon request for a fee of 250 THB per set.
ID Required for TM30: As required by Thai Immigration Law, all guests must provide a clear photo of their valid passport or National ID card at least 24 hours before check-in. Your permanent door code will only be issued after all IDs are received.
PIN Code & Property Security: For your safety, do not share your unique access PIN. Please ensure all doors and windows are locked when you leave.
CCTV Disclosure: 4 CCTV cameras monitor the exterior of the property for security purposes. There are no cameras inside the home.
Damaged or Missing Items: Please report any accidental damage immediately. Guests are responsible for the cost of repair or replacement for damages beyond normal wear and tear. For direct bookings, the cost of any damages will be deducted from the security deposit.
Child Safety (Guest Responsibility): Guests are fully responsible for supervising children at all times. Please note the following safety considerations:
Parts of the stair railing have wider gaps (approximately 20 cm).
Stair railing functions as an access panel with a safety latch, which is normally kept secured. A key lock can be provided upon request for guests who prefer additional security, particularly those traveling with toddlers.
The top bunk bed is for one child only (max 50kg / 110lbs). Adults are not permitted on the top bunk.
The interior handle of the digital lock may be within a child's reach.